Parveen Kumar
Service 01 / 05

Custom Web Platforms & SaaS

Portals, dashboards, and multi-tenant SaaS — system-designed from day one.

Production-grade web platforms built on Next.js, Node.js, and a data model that holds up as usage grows: customer portals, internal dashboards, admin panels, and multi-tenant SaaS.

Most platforms that struggle in year two were never designed — they were accumulated. I start with the data model, tenancy, auth, and background work, and only then build screens on top of it.

The result is a platform your team can extend: typed end to end, with clear service boundaries, role-based access, audit trails, and the operational basics (queues, caching, monitoring) already in place.

Capabilities

What's included

  • 01

    Multi-tenant SaaS architecture with per-tenant data isolation

  • 02

    Auth with access + refresh tokens, rotation, and role-based access control

  • 03

    Admin panels and dashboards with audit logs and granular permissions

  • 04

    Realtime updates over WebSockets / Socket.IO for live data and notifications

  • 05

    Background jobs on Redis queues for emails, reports, imports, and PDFs

  • 06

    SEO-ready public pages and fast server-rendered UI on Next.js

Fit

Who it's for

  • Startups building a first production version of a SaaS product
  • Businesses replacing spreadsheets and manual workflows with an internal platform
  • Real estate, fintech, HR-tech, and e-commerce teams that need a customer or partner portal
  • Teams whose current app has outgrown a no-code tool or a rushed MVP

Deliverables

What you get

  • Architecture document: data model, tenancy, auth, and infrastructure
  • Production web app deployed to your cloud account
  • Admin panel with role-based access and audit trail
  • CI/CD pipeline, staging environment, and monitoring
  • Source code in your repository with handover documentation

Process

How we work

  1. Step 1

    Discovery

    A working session on goals, users, constraints, and existing systems. You get a written scope, open questions, and a clear recommendation on what to build first.

  2. Step 2

    Architecture

    Data model, service boundaries, auth, async work, and infrastructure are designed up front and shared as a short architecture document before any code is written.

  3. Step 3

    Build

    Milestone-based delivery with a staging environment from week one, regular demos, and code in your repository — not a black box handed over at the end.

  4. Step 4

    Launch

    Production deployment with CI/CD, monitoring, backups, and a rollback path. Launch is rehearsed on staging so release day is uneventful.

  5. Step 5

    Support

    Post-launch stabilisation, then an optional monthly retainer for features, upgrades, and on-call fixes. Handover docs are included either way.

Proof

Related work

FAQ

Common questions

Something else? Ask directly.

How much does a custom platform cost?

It depends on scope, integrations, and timeline, so rates are discussed per project. After a short discovery call you get a written proposal with scope, milestones, and a fixed quote or a monthly retainer option.

Can you build multi-tenant SaaS with separate data per customer?

Yes. Tenancy is decided at the architecture stage — shared schema with tenant scoping, schema-per-tenant, or database-per-tenant — based on your compliance needs, customer size, and expected growth.

Which database do you use — PostgreSQL or MongoDB?

Whichever fits the data. Relational, transactional data (billing, bookings, ledgers) usually goes to PostgreSQL; flexible documents and event-style data often suit MongoDB. Redis handles caching, sessions, and queues in both cases.

Can you take over or rebuild an existing platform?

Yes. I start with a codebase and infrastructure review, then recommend either incremental fixes or a staged rebuild that keeps the current system running until the new one is ready.

Who owns the code?

You do. Code lives in your repository and infrastructure runs in your cloud accounts from the start. Intellectual property transfers as agreed in the proposal once milestones are paid.

Also available

Other services

Have something to build?

Tell me what you are building and where it is stuck. You will get a straight answer on approach, timeline, and whether I am the right fit — rates are discussed once the scope is clear.

India · UAE (Dubai) · remote-friendly